1st Class Tracked Insured - Usually dispatched the next working day, Tracking provided, signature required
All of Mother Nature CBD Shipping Options are weight based.
We aim to get all orders placed before 3pm dispatched the same day (Monday-Friday), however this is not always possible.
Only the available shipping options for your order will be shown at the checkout. You can select the cheapest, or your desired method from there.
The shipping cost will be multiplied accordingly for orders that require more than one service.
Please note, we cannot take responsibility for parcels that go missing under the Royal Mail Standard (untracked) service. No replacements or refunds will be provided in these cases.
Our orders are fulfilled using a variety of 3rd party couriers, depending on size, weight and destination. Unfortunately, on very rare occasions, the parcels can be subject to delays, damage or loss. Please get in touch with us as soon as possible regarding delivery issues, as we will not be notified until the situation is brought to our attention.
We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away.
Our delivery partners include Royal Mail, Hermes, DPD, DHL, and UK Mail.
In the unlikely event that you have not received the parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us. Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.
The delivery duration applies only after the payment has been made, as opposed to when the order was placed or created.
Please contact us with any questions or queries at [email protected] We are here 10am-5pm Mon-Fri.
1 Newdyke road, kirkintilloch, Glasgow, Scotland, G66 2PU, United Kingdom